picking and packing process

Which Picking and Packing Process is Right for Your Business?

Do you mean there’s more than one picking and packing process? Yes, there is, but before we get into that, it’s important to remember that the speed and accuracy of your picking and packing process plays a critical role in reducing costs, improving efficiency, and ensuring customer satisfaction. Before we get to the nitty-gritty, let’s Read More

fuel surcharges

What are fuel surcharges, and why have they gone through the roof?

Fuel surcharges are an extra fee that carriers like DHL, UPS, TXT, and FedEx charge on top of their standard shipping rates. In the good old days, fuel surcharges were straight pass-through levies accurately reflecting a carrier’s fuel costs. But those days are long gone. Now, they routinely trade fuel prices and surcharges to eke Read More

smart directions are aeo certified

We are AEO Certified. What are the benefits of AEO Certification?

In December 2020, we announced that Smart Directions were AEO Certified – becoming an Authorised Economic Operator (AEO). Why? Well, besides being another string to our bow, AEO certification demonstrates that our role within the international supply chain is secure and that our customs controls and procedures are efficient and compliant. Yes, we’re a safe Read More

ukraine conflict airfreight

How Russia’s Invasion of Ukraine is Driving up Air Freight Costs

Whether you call it a special military operation or war, Russia’s invasion of Ukraine is driving up air cargo costs and impacting everyone. Just when air freight was recovering from the pandemic, it is now struggling with the impact of sanctions locking Russian planes out of Europe and North America. As a result, American and Read More