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E-commerce VAT rules

How do the New E-commerce VAT Rules and IOSS Affect Couriers?

E-commerce is booming, but how do the new E-commerce VAT rules and IOSS affect couriers? Our growing addiction to buying online has been expedited by the impact of COVID and its associated lockdowns. As a result, an increasing number of us are seeing the convenience of buying from the comfort of our homes. This increase Read More

fulfilment outsourcing

What is Fulfilment, and Should it be Something You Outsource?

We need to talk about fulfilment outsourcing. If you sell a product, it’s something you’re doing daily. Essentially, fulfilment is the process of preparing and delivering your customers’ orders. However, it’s a lot more involved than grabbing it off the shelf, shoving it in a box and talking to the Post Office. It goes a Read More

7 Reasons Why You Should Outsource to Smart Directions

We’re talented, good-looking, intelligent, well-presented, make a mean cup of tea… OK, so they’re probably not the reasons you were hoping to find, so let’s go back a step and look at why outsourcing logistics to a 3PL (third-party logistics provider) is such a good idea. As you can see from the title of this Read More

e-commerce boom

The E-commerce Boom and The Impact It’s Having on Couriers

Did you know that e-commerce accounts for more than a quarter of all retail sales in the UK? Yes, we are fast becoming a nation of online buyers. It won’t come as a surprise to hear that COVID 19 and its associated lockdowns have had a massive impact on our growing e-commerce addiction. Being forced Read More