fulfilment outsourcing

What is Fulfilment, and Should it be Something You Outsource?

We need to talk about fulfilment outsourcing. If you sell a product, it’s something you’re doing daily. Essentially, fulfilment is the process of preparing and delivering your customers’ orders. However, it’s a lot more involved than grabbing it off the shelf, shoving it in a box and talking to the Post Office. It goes a Read More

7 Reasons Why You Should Outsource to Smart Directions

We’re talented, good-looking, intelligent, well-presented, make a mean cup of tea… OK, so they’re probably not the reasons you were hoping to find, so let’s go back a step and look at why outsourcing logistics to a 3PL (third-party logistics provider) is such a good idea. As you can see from the title of this Read More

e-commerce boom

The E-commerce Boom and The Impact It’s Having on Couriers

Did you know that e-commerce accounts for more than a quarter of all retail sales in the UK? Yes, we are fast becoming a nation of online buyers. It won’t come as a surprise to hear that COVID 19 and its associated lockdowns have had a massive impact on our growing e-commerce addiction. Being forced Read More