Smart Directions are no stranger to the “problems of parcels” and redelivery in the UK. We know that it can be inconvenient, costly and chaotic when a delivery is booked but the goods are not received. In 2020, the cost of each failed delivery was estimated at £11.60*. That might not sound too expensive, until Read More
Fuel surcharges are an extra fee that carriers like DHL, UPS, TXT, and FedEx charge on top of their standard shipping rates. In the good old days, fuel surcharges were straight pass-through levies accurately reflecting a carrier’s fuel costs. But those days are long gone. Now, they routinely trade fuel prices and surcharges to eke Read More
