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third-party logistics

5 Headache-causing Challenges Facing the Third-party Logistics Industry (3PL)

It is virtually impossible to write an article about the third-party logistics industry today without mentioning Brexit or Covid. You don’t need us to tell you how hectic the last few years have been for businesses in the UK. Every industry is facing challenges, so it’s hardly surprising that the 3PL sector is experiencing its Read More

E-commerce VAT rules

How do the New E-commerce VAT Rules and IOSS Affect Couriers?

E-commerce is booming, but how do the new E-commerce VAT rules and IOSS affect couriers? Our growing addiction to buying online has been expedited by the impact of COVID and its associated lockdowns. As a result, an increasing number of us are seeing the convenience of buying from the comfort of our homes. This increase Read More

fulfilment outsourcing

What is Fulfilment, and Should it be Something You Outsource?

We need to talk about fulfilment outsourcing. If you sell a product, it’s something you’re doing daily. Essentially, fulfilment is the process of preparing and delivering your customers’ orders. However, it’s a lot more involved than grabbing it off the shelf, shoving it in a box and talking to the Post Office. It goes a Read More

7 Reasons Why You Should Outsource to Smart Directions

We’re talented, good-looking, intelligent, well-presented, make a mean cup of tea… OK, so they’re probably not the reasons you were hoping to find, so let’s go back a step and look at why outsourcing logistics to a 3PL (third-party logistics provider) is such a good idea. As you can see from the title of this Read More